Shipping policy
Processing Time
As soon as you place your order, we begin processing it.
Processing time typically ranges from 1–12 business days, depending on the product design and order type.
-
In-stock items are usually shipped within 1–2 business days.
-
Made-to-order or special designs may take 5–7 business days to ship.
-
Bulk orders or special requests may require additional processing time.
Exact processing details are displayed at checkout and mentioned in your order confirmation email.
For bulk orders or special requests, please contact us at business@craftnyou.com.
Shipping Policy
Buyers are responsible for providing an accurate and complete shipping address at checkout.
If you need to change your shipping address, please contact us immediately. We will try our best to assist; however, once processing has begun or a shipping label has been created, changes may not be possible.
If an order is not delivered due to an incorrect or incomplete address provided by the customer, please email business@craftnyou.com.
Reshipment can be arranged, but additional shipping charges will be borne by the customer.
Important Notes
-
craftNyou is not responsible for delays caused by courier partners.
-
Once an order is shipped, delivery timelines depend on the courier service.
-
Shipping timelines are estimates and not guaranteed delivery dates.